Accessibility Statement

Effective date: TBD (upon counsel approval) · Last updated draft: 2026-05-15

Paramount Rehabilitation Center is committed to making our website and digital services accessible to everyone, including people with disabilities. We aim for our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which is the accessibility standard referenced by the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Our commitments

To make our website accessible, we have implemented:

• Semantic HTML structure — pages use proper headings, landmarks, and document outline so screen readers and other assistive technologies can navigate the content meaningfully.
• Keyboard navigation — every interactive element on the site can be reached and operated using only a keyboard. Focus indicators are visible.
• Form labels and instructions — every form field has a programmatically associated label. Required fields are marked. Error states are conveyed in text, not by color alone.
• Color contrast — body text and UI controls meet WCAG 2.1 AA contrast ratios against their backgrounds.
• Image descriptions — images that convey information have alternative text. Purely decorative images are marked as such so screen readers can skip them.
• Responsive design — the site is usable across phones, tablets, and desktops, and adapts to user-set browser zoom up to 200% without loss of content or function.
• Reduced motion — animation-heavy sections (such as our scroll- driven Recovery Arc) respect the operating-system prefers-reduced-motion setting. When that setting is on, decorative animation is disabled and content is shown in its complete static form.
• Captions and transcripts — when we publish video or audio content with substantive information, we provide captions or transcripts. (No audiovisual content is currently published on the marketing site.)
• Plain language — we write at approximately a 9th-grade reading level for most content, with explanations of clinical and insurance terms where they appear.

Known limitations

We are committed to continuous improvement. Areas of ongoing work:

• The scroll-driven Recovery Arc on our homepage uses scroll progress to advance content. On systems with prefers-reduced-motion enabled, this falls back to a static version showing all four stations and captions. We are working to add a "skip animation" link for users who do not have OS-level motion preferences set.
• Third-party services we use (insurance verification, telehealth) may have their own accessibility profiles. We work with those vendors to provide alternative paths where their interfaces fall short.
• PDF documents we publish (such as our Notice of Privacy Practices, once finalized) are reviewed for accessibility but may not yet meet all tagged-PDF requirements. We provide an HTML version of every published document on this website.

Requesting an accommodation

If you have difficulty using or accessing any element of our website, or if you need information from this site in a different format (large print, audio, Braille, or another language), please contact us and we will work with you promptly to provide what you need. Reasonable accommodations are available at no cost.

Free aids and services are also available for our treatment programs, including:

• Qualified sign language interpreters
• Written information in alternative formats (large print, audio, other accessible formats)
• Qualified medical interpreters for patients whose primary language is not English
• Written information in commonly used languages other than English

Reporting an accessibility issue

If you experience an accessibility barrier on our website, please contact us so we can fix it. Include:

• The page where you encountered the problem (URL if you have it)
• What you were trying to do
• What happened or didn't happen
• The assistive technology you were using, if any (screen reader, voice control, switch, etc.)

We aim to acknowledge accessibility reports within 2 business days and to resolve issues within 30 days, prioritizing fixes that block access to admissions, treatment information, or contact channels.

Standards we follow

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — the target standard for new and updated content
• Americans with Disabilities Act (ADA), Title III — accessibility of public accommodations, which courts have extended to websites of healthcare facilities
• Section 1557 of the Affordable Care Act — non-discrimination requirements for healthcare entities, including the obligation to provide effective communication for individuals with disabilities
• Section 508 — federal accessibility requirements where applicable to interactions with state and federal programs

Contact our Accessibility Coordinator

If you believe Paramount has failed to provide accessible services or has discriminated against you on the basis of disability, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at www.hhs.gov/ocr.